OUR WORK

& Customer Feedback

“Gary has been my Plumber for a number of years and I would highly recommend him. Gary has always provided a great service and I trust his advice and guidance on all things relating to plumbing issues. Definitely value for money service provided.”

Plumbing Services
Google review – Parminder U

“Gary was one of 4 businesses I contacted. I explained everything to all 4. One didn’t reply, one was a little flippant, one was OKish but Gary took a lot of time listening to me as to what I needed.

He went around my house and checked all parts of the system. The others just asked how many rooms and other vague questions. Gary gave me great advice about different types of systems and what, in his view, should be done. There was no pressure at any time.

He was dearer than some of the other quotes but it was more complete and involved far more work than the other quotes. And, to me, his price was the most competitive overall. Very happy to recommend.”

PLANNED MAINTENANCE
Google review – Robin A

“Gary professionally installed a new Vailant combi boiler and radiators. I liked his attention to detail and he is very helpful, and a genuine person. He suggested ways to run pipework so most of it was hidden from view. All work was carried out to the highest standard. I highly recommend GRB Pluming and Heating. You won’t regret it!!!”

Boiler Installation
Google review – Mohammed K

“Gary installed a boiler for us: on time; minimum disturbance; informative; friendly ; tidy; competitive with other quality engineers.”

Boiler installation
Google review – John C

“Gary has been brilliant. Can’t recommend enough. Will definitely use him for all our plumbing needs. Really friendly as well!!”

Plumbing Services
Google review – Rachel A

“We found GRB Plumbing and Heating several years ago and Gary has been servicing our heating system ever since. Our 17 year old boiler finally died so Gary replaced it this week. He also moved a radiator at the same time. He always works methodically and tidily, explaining everything along the way. His quotes are reasonable, he gives realistic expectations of how long a job will take, he arrives on time each day and is a very polite and professional person to have working in the house. We have no hesitation recommending GRB Plumbing and Heating.”

Boiler Installation
Google review – Peter K

“Gary has recently installed a new Vaillant conventional boiler with a protection kit for us. Replaced the hot water cylinder with a new thermostat, the cold water tank and installed TRVs. As he is an advanced Vaillant boiler installer we have received an extended 10 year guarantee for the boiler and its protection kit.”

Boiler Installation
Google review – Parham

“Gary came round to quote the job the same day I contacted him. Full PPE, shoes off, without any prompting an polite throughout. His quote followed within 24 hours. Booking was made for his first availability. Clear communications throughout. On time, polite , tidy, quality in his work and very high standards. Will definitely keep Gary’s number. When you find a diamond tradesman, keep them close ! Thanks again Gary.”

Replacement radiators and mixer tap
Checkatrade Review – Derek G

“Very pleased with the work Gary did for us. Replaced 2 radiators one in original place and relocated the other one. After discussing and advising on best size and type, he arranged order and delivery of radiators to our address. He was punctual ,hardworking and very tidy. Gary is a very knowledgable and friendly.Estimate was spot on with no hidden extras. Would definitely recommend Gary.”

Supplying & relocating 2 radiators
Checkatrade Review – Janice D

“Gary has provided an excellent service when installing our new boiler, overhauling our heating system and fixing some irritating historic problems.
He works efficiently, is impeccably punctual and neat in all of his work. He was a joy to have around, efficient and always able to explain questions clearly. A thoroughly satisfactory outcome, thank you.”

Boiler Installation
Google review – Mick A

Plumbing & Heating Services

Google review – Michael L

“We were dreading the upheaval of having our 40yr old gas boiler replaced & having to be moved from the kitchen to a suitable position to comply with reg’s. We needn’t have worried – after a fair competitive quote & agreeing to a week in May for the work to be done. It was carried out by Gary in a friendly, good natured positive manner, with care to detail, punctuality & professionalism, putting us at our ease. We always had hot water using the immersion, cold water most of the time and never without water overnight.
Gary of GRB, is highly recommended without hesitation. AN EXCELLENT JOB WELL DONE !”

Review GRB on Google

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“From the moment he stepped into our house it was clear Gary was going to be great, he started putting down protective matts and plastic on our carpets!

In total we had quite a bit of work done, gas boiler replacement and relocation to loft, new hot water tank also relocated to loft, both gave us a lot of space back. He built an elevated shelf from scratch in our loft to put the water tank above the hot water for pressure and ran gas piping.

He also fit new Hive heating controllers and fixed a bunch of other small things my wife had been trying to get me to resolve for about a year but I had been gradually making worse, like fixing the pipe knocking sound when the heating came on.

What sets Gary apart from other trade people is things like him bricking up the hole where the old exhaust for the boiler he removed went, making the outside our properly look neat. He also completely flushed our system with some fancy magnetic tools and took time to explain to me (someone who is interested in this stuff) how it all works and the history of it all!

He also configured our system for easy expansion and maintenance in the future, as we do have plans to change the layout of our house. We will be using Gary again in the future and fully recommend him to all our friends.”

Plumbing & Heating Services

Google review – Adam G

“We knew the moment Gary arrived to give us a quote for the Job of installing a New Boiler central heating system, he was the man for the job. He explained everything to us & gave us a time frame, & price.
All of which he stuck by. When Gary & Lee arrived , they continued in the most professional manner, they covered all carpets & floors. They were meticulous in every aspect of the work.
Even going the extra mile to source the same bricks for outside wall replacing the old flue.

Always making sure there was as little intrusion to us as possible. I think Gary’s strength is in the details, whereby nothing is left to chance. His professionalism and workmanship is second to none. Old School mentality, taking a Pride in his work. Even down to the time he took to simplify & show me how the new thermostat worked, he set us up and left us both confident in its use. I believe when you get a team like Gary & Lee you hold on to them. I would recommend Gary to any new customers who are thinking of employing this company.
I am a picky customer… Thank you again Gary & Lee for an excellent job done.

Kathy & Jim”

BOILER INSTALLATION
Google review – Kathy O

“GRB Plumbing & Heating was the most impressive of several companies we chose from the Vaillant website to quote for replacing our old boiler. Gary’s initial inspection was detailed, thorough and he gave us great advice and options on which boilers to chose, based on the space that was available, as well as a competitive quote.

Gary successfully installed a new Vaillant Green IQ 627 boiler into the restricted space of a kitchen wall cupboard that had been purpose built around the old boiler. Gary is punctual, friendly, explains everything he is doing and he works in a very tidy and Covid-safe manner. His pipe-work is excellent and he transformed the mess of piping feeding our old boiler into an art work around our new Vaillant!

He also built a neat new flue pipe on the outside of our house which vented the boiler exhausts away from door and windows. The whole replacement took a day and a morning which included some additional work on our water cylinder. Having a tradesman working in your house can be disquieting, but with Gary we felt very comfortable due to his honest and open approach.

We were extremely happy with the installation, the boiler, the workmanship and the quote which was excellent value.”

Boiler Installation

Google review – Gareth W

“Gary was one of 4 businesses I contacted. I explained everything to all 4. One didn’t reply, one was a little flippant, one was OKish but Gary took a lot of time listening to me as to what I needed.

He went around my house and checked all parts of the system. The others just asked how many rooms and other vague questions. Gary gave me great advice about different types of systems and what, in his view, should be done. There was no pressure at any time.

He was dearer than some of the other quotes but it was more complete and involved far more work than the other quotes. And, to me, his price was the most competitive overall. Very happy to recommend.”

PLANNED MAINTENANCE
Google review – Robin A